> ## Documentation Index
> Fetch the complete documentation index at: https://docs.awokenlabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FiveM Asset Escrow System

> Ran into an issue with the FiveM Asset Escrow system? This guide breaks down the most common problems and how to fix them fast.

Ran into an issue with the **FiveM Asset Escrow system?** Don't worry - this
guide breaks down the most common problems and shows you how to fix them
fast. Follow along to keep your protected scripts secure and your server
error-free.

***

## What is the FiveM Asset Escrow System?

The **FiveM Asset Escrow System** is a built-in content protection feature
developed by CFX to safeguard the work of script and asset creators. It
encrypts your purchased resources, making them secure and resistant to
unauthorised access, tampering or extraction.

This system helps ensure that scripts and assets remain protected, exclusive
and safe from leaks or misuse.

### Key benefits

* Encrypted resources to prevent reverse engineering or modification
* Robust protection against script dumping and exploit attempts
* Peace of mind for developers and server owners using premium, paid content

***

## Common issues and solutions

Below are the most common errors encountered when using the FiveM Asset
Escrow system, along with their fixes.

<Steps>
  <Step title="❌ Failed to verify protected resource &#x22;resource-name&#x22;">
    If you encounter this error, it usually means that files were corrupted
    during the transfer process. FTP programs such as FileZilla will
    sometimes silently skip important encrypted files like `.fxap`.

    <Tip>
      **Solution**

      * Ensure that **all** encrypted files are properly copied, including
        the `.fxap` file.
      * If you are using FileZilla, switch to **WinSCP** for file transfers
        to avoid skipped files.
    </Tip>
  </Step>

  <Step title="⚠️ You lack the required entitlement to use &#x22;resource-name&#x22;">
    This error means that your FiveM server licence key is not linked to the
    correct account the asset was purchased on. It can also appear if you
    have not restarted your server after installing the asset.

    <Tip>
      **Solution**

      * Verify the server licence key is linked to the account where the
        asset was purchased.
      * Restart your server after installing the asset to ensure it is
        loaded properly.
    </Tip>
  </Step>

  <Step title="⚙️ Syntax error </1> or similar">
    This error can be caused by several issues:

    * You might be using an outdated FiveM artifact version (lower than
      **4960**).
    * Editing encrypted code is not allowed and may cause this error.
    * The server may not have been restarted after installation.

    <Tip>
      **Solution**

      * Ensure you are using artifact version **4960 or higher**. Download
        the latest artifacts from the
        [FiveM artifacts page](https://runtime.fivem.net/artifacts/fivem/).
      * Make sure **encrypted code has not been edited**.
      * **Restart your server** after installation to ensure everything
        works correctly.
    </Tip>
  </Step>
</Steps>

***

<Info>
  Still stuck after running through the list above? Open a support ticket in
  our [Discord](https://discord.gg/awokenlabs) with the full error line from
  your `server.log` and we will help you get unstuck.
</Info>